Fulfillment Policy

Last updated April 2nd 2024

Welcome to Ebaqdesign.com. This fulfillment policy is designed to inform our customers about the purchase, delivery, and terms of use associated with our digital products. By purchasing digital products from our site, you agree to the following terms and conditions.

Digital Products and Delivery:

  • All products offered on Ebaqdesign.com are digital and are available as downloadable PDFs. There are no physical products (books or otherwise) associated with your purchase.
  • After completing a purchase with successful payment through Stripe, our secure online payment processor, customers will immediately be provided with a link to download the purchased digital product(s). This link is displayed on the final purchase confirmation page on Stripe.
  • It is the customer's responsibility to ensure their device(s) can open and read PDF files. Ebaqdesign LLC is not responsible for any compatibility issues related to device or software limitations.

Payment Processing:

Payments for our digital products are securely processed through Stripe. During the payment process, Stripe may require customers to provide additional verification information according to their security policies.

No Returns or Refunds:

  • Due to the immediate, digital nature of our products, Ebaqdesign LLC does not offer returns or refunds once the product has been downloaded. This policy is in place because digital products cannot be returned once accessed.
  • We encourage customers to review product descriptions carefully before making a purchase. If there are any issues with accessing or downloading the product after purchase, please contact us immediately for assistance.

Customer Support:

If you encounter any issues or have questions regarding our digital products, please reach out to our customer support team at arek@ebaqdesign.com or call us at +1 929-245-9811.

We are dedicated to ensuring your satisfaction and will respond to all inquiries as quickly as possible.

Policy Modifications:

Ebaqdesign LLC reserves the right to modify this fulfillment policy at any time. Such modifications will be effective immediately upon posting on our website. We recommend reviewing this policy periodically to stay informed of any changes.

We appreciate your business and are committed to providing high-quality digital products. Thank you for choosing Ebaqdesign.com.